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What to Know About

Our Rentals

What to Know About

Our Rentals

Reservation and Payment Policy

All reservations under $100 or for a rental date that is seven days or fewer away will require full payment. On reservations over $100, a minimum down payment of $100 or 50% of the total reservation, whichever is greater, is due at the time of reservation. The remaining amount must be paid prior to 7 days before the customer’s pick-up date or delivery date. If rentals are left during bad weather, the client is responsible for any damage that may accrue to rental equipment, personal property, or injury to persons. A-Z Rent-all reserves the right to cancel any order based on weather conditions.

How Deliveries Work

Deliveries start at $75 during our regular business hours. The actual delivery cost depends on distance and difficulty. Generally, we deliver the day before your event and pick up the day after. If you need special accommodations, please call our office. Deliveries required after hours will also be charged an additional after-hour fee. The rates quoted are for ground-floor deliveries to the door and must be easily accessible. If you require other delivery arrangements, please let us know at the time of reservation. Items will be offloaded and stacked in a single location. There is no minimum order for delivery.

How Pickups Work.

All items must be broken down, stacked, and ready for pick up in the same location as delivered. All china, flatware, and glassware MUST BE RINSED FREE OF FOOD, DRIED, AND PLACED BACK IN ORIGINAL CONTAINERS, or an additional cleaning fee may be applied. All Linens MUST BE SHAKEN FREE OF FOOD DEBRIS. LINENS MUST BE FREE OF CANDLEWAX OR additional cleaning or replacement fees may be applied. HANGERS must be returned with linens. THERE ARE NO REFUNDS FOR UNUSED RENTAL ITEMS.

What Payments Do You Take?

We accept Credit and debit cards over the phone. If paying by cash, you must have exact change.

Customer Pickups

Same Day Pickups Mon-Sat Are by appointment only. Please schedule your same-day pickup before arriving at A-Z Rent-all

Have a Question?
Contact Our Team (850)222-3211

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